The user may be entering incorrect credentials, their account might not have been activated, or the password has expired. Please make sure to contact your IT department.

It updates every night so you get a fresh set of data that morning.

You can contact us at: customer@schoolsbi.co.uk or call us on 0117 457 6959.

Quite possibly! Please contact us to discuss. We’ve added dozens of other data sources across our customers and would be happy to discuss.

We love feature requests. Please send them through to customer@schoolsbi.co.uk. If it’s a really quick fix, we’ll apply it to your dashboard as soon as possible. If it’s a great idea that needs a bit more work, we’ll add it to our development queue for a future update.

Cross Filtering: Click on a graph element anywhere on the screen, and the rest of the screen will filter to that piece of data. e.g. Click on boys and the whole page will filter to just male pupils.

Drill down: Some visuals have a ⬇️ symbol on them. This shows that you can drill down on this graph. Right click for the option. e.g. Drill down from year group to tutor group.

Drill up: To get back, right click again and click drill up.

You cannot break your dashboard! So have fun playing around with all the features. If you don’t know how to get back to where you were, just refresh your screen.

All our dashboards are interactive. For example, if you click a part of the pie chart I.e. boys, then the whole dashboard will be filtered for boys.